Privacy Policy for Shomal Restuarant

Last Updated: May 30, 2025

At Shomal Restuarant, we care about your privacy and promise to keep your information safe and secure. This Privacy Policy explains how we collect, use, and protect your information when you make a reservation. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). By making a reservation or visiting our website, you agree to this policy.

1. Information We Collect

We only collect what we need to help with your reservation:

  • Contact Information: Your name, phone number, or email address for reservations.
  • Reservation Details: Details like the date, time, or number of people.
  • Website Data: Basic information like your IP address or browser type, collected through cookies to improve our website.

2. How We Collect Information

We collect your information when you:

  • Make a reservation (online, by phone, or in person).
  • Visit our website, where we use cookies to improve your experience. You can turn off cookies in your browser if you prefer.

3. How We Use Your Information

We use your information to:

  • Book and manage your reservations.
  • Answer your questions.
  • Improve our website and services by seeing how people use them.
  • Follow legal rules, like keeping records for taxes or health purposes.

We won’t use your information for anything else, and we’ll never send you marketing emails unless you ask us to.

4. Keeping Your Information Safe

We store your information on secure servers in Canada. We use strong protections like encryption and access controls to keep your data safe. No system is 100% secure, but we do our best to keep your information private.

5. We Don’t Share Your Information

We never sell, rent, or share your personal information with anyone. Your data stays with us and is only used for reservations.

6. How Long We Keep Your Information

We keep your information only as long as needed:

  • Reservation details for up to 7 years to follow tax or legal rules.
  • Website data (like cookies) usually for up to 26 months.

After that, we safely delete your information.

7. Your Rights

Under Canadian law, you have the right to:

  • See Your Information: Ask what information we have about you.
  • Fix Mistakes: Tell us if something is wrong, and we’ll correct it.
  • Delete Your Information: Ask us to delete your information, unless the law says we must keep it.

To use these rights, contact us through the information on our website. If you’re not happy with how we handle your information, you can contact the Office of the Privacy Commissioner of Canada.

8. Third-Party Links

Our website may have links to reservation platforms or social media. We’re not responsible for their privacy practices, so please check their policies if you use them.

9. Cookies

We use cookies to make our website work better and understand how people use it. You can turn off cookies in your browser, but this might affect how the website works.

10. Children’s Privacy

Our services are for adults 19 and older, the legal age in Ontario. We don’t collect information from children, and if we find out we have, we’ll delete it right away.

11. Changes to This Policy

If our practices or the law changes, we may update this policy. We’ll post any big changes on our website with a new “Last Updated” date.